Support
Frequently Asked Questions
Everything you need to know about ordering from SteroidWiki Store
How do I place an order?
Browse our shop, add products to your cart, and proceed to checkout. We accept cryptocurrency (BTC, USDT) and bank transfer payments.
What payment methods do you accept?
We accept Bitcoin (BTC), USDT (Tether), and manual bank transfers for maximum privacy and security.
How long does shipping take?
Domestic orders typically arrive within 3-7 business days. International orders may take 7-21 business days depending on your location.
Is my order discreet?
Yes. All orders are shipped in plain, unmarked packaging with no indication of the contents.
Do you offer bulk discounts?
Yes! We offer tiered pricing on most products. The more you buy, the more you save. Check individual product pages for quantity discounts.
What is your return policy?
Due to the nature of our products, we cannot accept returns on opened items. Unopened products can be returned within 14 days for a full refund.
How does the loyalty program work?
Earn 1 point for every $10 spent. Points can be redeemed for discounts on future orders. Check your dashboard for your current balance.
How do I track my order?
Once your order ships, you’ll receive a tracking number via email. You can also check your order status in your account dashboard.
Are your products lab-tested?
Yes. All products undergo rigorous third-party lab testing. Certificates of analysis are available upon request.
How do I contact support?
You can reach us through the contact form on our website or via the SteroidWiki forum. We typically respond within 24 hours.